The Strategic Value of Kindness
Kindness is frequently cited in corporate values statements, yet remains underrepresented in performance metrics and executive dashboards. For business leaders seeking to build sustainable, high-performing organisations, the challenge lies in translating the concept of kindness from rhetoric into empirically measurable practice. This is not a soft initiative; it is a strategic lever—one that, when properly measured, can yield insight into organisational resilience, talent retention, and client satisfaction. Read More…